Paralegal - Dispute Resolution

Basis Full time

Job category/type Paralegal

Date posted 16/06/2026

Job reference HJ0478

Background

An opportunity has arisen for a Paralegal to join the Dispute Resolution department, within the Housing Management Team. The roleThe successful candidate will join the partner-led housing management unit which currently acts for a large number of social landlords across Wales. The team provides advice on a wide range of landlord and tenant matters including tenancy enforcement, housing related anti-social behaviour and disrepair.

Whilst the role will involve many aspects of housing management, there will be a primary focus on defending housing disrepair claims brought against housing associations and local authority landlords.

Duties will include:

• Assisting team members in preparation of initial letters of advice to clients and responding to letters of claim
• Drafting court pleadings in particular defences, counterclaims, applications to strike out and trial bundles
• Instructing experts and considering their findings
• Review and analysing of client records
• Effective management of case diaries
• Taking and preparing witness statements
• Liaising with HMCTS
• Updating clients with the progress of their cases
• Dealing with telephone enquiries from clients
• Assist team with financial aspects of cases including monthly invoicing and management of disbursements incurred
• Accurately record time

Skills & Qualifications

The role will involve volume record review, so a high degree of attention to detail is essential. There will also be a requirement to maintain a detailed spreadsheet containing essential information regarding each case.

This role would ideally suit a candidate who is qualified to LPC or SQE level

The successful candidate will have excellent client care skills, strong organisational skills and the ability to meet tight deadlines. They will be highly motivated, methodical, articulate and ambitious. Life at Hugh James****We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges – of all sizes – are readily accepted. The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what’s important keeps us driving forwards. It’s in our roots! We won’t stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth – servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before. A positive force in the community

Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need. Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Jo Herbert We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.