Summary
- The New South Wales government has announced a $270 million investment to establish an alternative first response model for mental health crisis callouts, set to launch in July 2026.
- This initiative will connect callers to a dedicated team of mental health experts instead of police, aiming to reduce the use of force in crisis situations.
- Eight Mental Health Acute Assessment Teams will operate across the state, providing in-person support and ongoing care, although they will only be available 12 hours a day.
- Advocates welcome the reform but raise concerns about its limited hours and the need for comprehensive responses to mental health emergencies.
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